About Us

Ten Year Warranty

All of our Windows and Doors in the North East are supplied with the manufacturers comprehensive guarantee. Thus, providing you with the security of mind that your investment is fully protected.

About Us

During a visit to your home we will advise you of the solutions available for your application, helping you arrive at an informed decision. Many customers looking for new windows and doors in the North East already have a good idea of what they would like prior to meeting us. Understanding this we will advise you of any alternatives and will support your decision making throughout the process.

There will be no pressure on you to decide on the day we visit, only to help and guide you with your options.

With your decision made on the type, style and specification, we will provide you with a detailed written specification and quotation. This will represent the price you would pay, and it is not an estimate. There will be no hidden extras or surprises.

Should you decide to proceed with Thermopanes we will Project Manage the entire process. Following our initial meeting and quotation, our surveyor will visit to obtain exact measurements for manufacturing.

Our installation team will undertake the required work in a considerate manner always respecting that your house is your home. With their work completed they will ensure all redundant materials are taken away for recycling and your house left clean and tidy. Finally, should you be unsure of the operation of your new windows and doors they will demonstrate their operation before they leave.Our policy is to visit you shortly after the work is completed, which is intended not only to ensure your satisfaction, but also for us to see that the work has been carried out to the standards that we expect, as part of our Quality Control Process.